|Frequently Asked Questions|
Do you offer next day delivery?Orders to MAINLAND UK* can be delivered next working day if this option is selected at the checkout. If you select this option, the delivery times can be seen below.
* Mainland UK excludes Northern Ireland, Ireland, some areas in the Highlands of Scotland, and offshore islands such as Jersey, Isle of Man, Isle of Wight etc.
|Order before 4pm||Delivery Day|
Unfortunately we are not currently able to offer Saturday delivery.
Why isn't my tracking number working?
DPD re-use tracking numbers so you will not be able to track your order until after 5pm on the day that you received your tracking information. Your order can be tracked at www.dpdlocal.co.uk.
Why isn't my discount code working?
Are your acrylic liquids odourless?
When will *product* be back in stock?
What is a pinching tool used for?
It is used to create the illusion of a long, slender nail and it strengthens the nail, as the C curve provides strength.
How long do acrylic nails last?
Usually between 2-3 weeks, if cared for correctly. You can get an infills and this will make the nails last longer.
Do I need to cap your coloured acrylic powders in clear?
No, all of our powders are strength powders meaning that they do not need to be capped. However, many people do like to cap them so that during the filing process they are not filing away the colour, this also means that they are using less coloured acrylic when building the nail.
Why has my acrylic/gel nail popped off?
Usually it is because you have not prepped the nail properly.
Follow the steps below to prep the nail:
2) Buff the nail with a buffing block to remove the surface shine.
3) Remove dust from nail using either a manicure brush or a lint free pad with a bit of Acetone or Gel Residue Remover.
4) Apply nail prep/dehydrator.
5) Apply acid free nail primer (primer not needed for gel nails)
7) Your nails should now be ready for the application of Acrylic or Gel :)
Are your products tested on animals?
Which gels can be cured under LED light?
All of our gels can be cured under LED light except from the Z02 (sculpture gel)